About Zelvo

Zelvo is a quiet little space for playful healing.

A place where small objects bring softness, calm, and unexpected joy to everyday life.


Contact us at support@zelvo.com.co

Explore Zelvo

FAQ

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and usually take 5–12 business days.

Can I return my order?

Yes. We offer a 14-day return policy. Items must be unused and in their original packaging.

What if my item arrives damaged?

If your product arrives damaged or defective, please contact our support team within 14 days of delivery and include photos of the issue.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use it to track your package online.

How can I contact customer support?

support@zelvo.com.co

We aim to respond to all inquiries within 24–48 business hours.